Information You Should Know

Every health plan must disclose specific information to consumers—members of a health plan and those people considering joining a plan.

This consumer information will be provided in the plan’s member handbook, subscriber contract and member newsletters. Other information must also be provided at the request of a consumer. A partial list of the information that must be provided to all health plan members or those people thinking of joining a plan includes descriptions of:

Upon request, a plan must provide members or those people thinking of joining a plan with the following (partial list):

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