Quality

Managed care health plans have always been committed to providing high quality care to their members. Additionally, these health plans are in a unique position to build upon the traditional doctor-patient relationship with clinical quality improvement initiatives.

The Medical Directors of the New York Health Plan Association (HPA) member health plans come together regularly to discuss quality initiatives. These plans often work together to develop guidelines and treatment recommendations for various diseases and conditions. Many of these efforts are detailed in the HPA Collaborations & Initiatives section.

The health plan community is also committed to collecting and sharing data on quality of care. This is done through plan report cards and, increasingly, report cards on hospitals as well.

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